Alyve Pay—The Latest Advancement in Streamlined Healthcare Payments
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Team Alyve Health
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Nobody plans on getting sick, do they? Oftentimes, it’s just out of our control—even the healthiest of people fall sick from time to time.
So, what do you typically do when you’re sick?
You go to a doctor you trust, consult them, get your prescription, and take further steps to get better. Then you realize that they are not covered under your insurance plan.
If it is covered, then you have to deal with the tedious process of filing for reimbursement. Scramble for documents, talk to ten different agents, fill out hundreds of forms, and wait for multiple hours. All this while you’re sick and weary, and your body needs rest. You just want to crawl into bed and sleep it off.
Breaking down the problem of reimbursements
File your claim, wait for approval, and see the amount in your account.
In an ideal world, that’s how reimbursements would work. But, things are much more complicated than they seem. Studies show that 11% of all claims are rejected1, and this would most likely vary with the city, the insurance provider, and even the healthcare provider. Now, why does this happen?
There are several internal challenges that the providers face:
- Missing or Incorrect Information: A single missing document or a typo on a form can delay or even lead to denial of your claim. The burden falls on you to ensure everything is accurate and complete.
- Complex Policies and Procedures: Insurance plans often have intricate coverage details and exclusions. Understanding what’s covered and what’s not can be a challenge for anyone because these documents are long and time-consuming to read, process, and understand.
- Long Processing Times: Even if your claim is submitted perfectly, it can take weeks or even months for your insurance company to process it. Insurance providers are often backlogged because of archaic verification processes and a lack of adequate resources, which means that reimbursements often take a long, long time to reach your account if at all they do.
After going through all of this, it is hardly surprising that everyone procrastinates while filing claims. Some just bear the cost because it is just easier than dealing with the complications that come with reimbursements. Around 30% of healthcare expenses are out-of-pocket.
Is there an alternative?
Imagine a world where healthcare payments are simple, seamless, and stress-free. What if you could:
- See any doctor you trust: Whether it is a doctor you booked through the Alyve App, or a walk-in clinic near you, Alyve Pay empowers you with the ability to make your own healthcare choices.
- Pay instantly with the prefilled Alyve wallet: Skip the scrambling for cash and forget about the reimbursement chase.
- No more network restrictions: Visit any clinic or doctor, without being restricted to any specific network. Get more choices for your healthcare needs.
- Focus on your health, not on paperwork: Take control of your healthcare experience and prioritize your well-being.
Alyve Pay makes this a reality! We are changing the way you experience outpatient healthcare. We are here to rescue you from the hassles of reimbursement, and we want you to focus on your health. Our secure platform allows you to:
- Choose a doctor you trust. Healthcare needs vary significantly from person to person. With Alyve Pay, you have two convenient options:
- Book an appointment directly through the Alyve Health app, choosing from our extensive network of healthcare providers.
- Visit any clinic or doctor of your choice, even if they’re not in our network.
Whether you need a specialist with expertise in your specific concern, like the convenience of in-app booking, prefer your long-time family physician who knows your medical history, or want to visit a nearby clinic, the choice is entirely yours.
- Make payments completely cashless and simple. When it’s time to pay for your OPD consultation, simply scan the doctor’s UPI code using the Alyve app. Payments are as easy as scanning a QR code and entering a few details. Once you’ve completed the necessary verification processes after your transaction, your Alyve Wallet will be activated again. We’re removing worry and fear from your healthcare experience by simplifying payments.
- No more hassle of reimbursements. No more waiting weeks for your money back. Since the payment is deducted directly from your prefilled Alyve Wallet, no money ever leaves your account. You upload your documents (the doctor’s prescription and invoice) during payment, and verification is done by our care guides. If there is an issue with the documents, our care guides will connect with you and get it sorted.
With Alyve Pay, we want you to focus on your health, not on reimbursements and paperwork. We’re empowering you to make your own choices when it comes to your healthcare while providing a seamless payment and verification process.
Interested in offering cashless payment options for your employees? Reach out for a demo and see how Alyve Pay can streamline your healthcare experience.